{"id":72,"date":"2022-10-26T18:45:13","date_gmt":"2022-10-26T22:45:13","guid":{"rendered":"http:\/\/sojospaclub.local\/?page_id=72"},"modified":"2024-05-30T09:37:41","modified_gmt":"2024-05-30T13:37:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/sojospaclub.com\/about\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\n  <div class=\"sm2-marquee sm2-marquee--short\">\n    \n    <div class=\"sm2-marquee__content \">\n    \n              <h2 class=\"sm2-marquee__head\">\n          FAQ        <\/h2>\n      \n              <div class=\"divider-light mx-auto my-4 md:my-5\"><\/div>\n      \n              <p class=\"sm2-marquee__subhead\">\n          Frequently Asked Questions        <\/p>\n      \n      \n      <div class=\"sm2-marquee__arrow\"><\/div>\n    \n    <\/div> \n\n    \n      <div class=\"sm2-marquee__media\">\n\n                  \n          <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/sojospaclub.com\/wp-content\/uploads\/2022\/12\/sojo_7fl-infinity-pool-33.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/sojospaclub.com\/wp-content\/uploads\/2022\/12\/sojo_7fl-infinity-pool-33.jpg 1920w, https:\/\/sojospaclub.com\/wp-content\/uploads\/2022\/12\/sojo_7fl-infinity-pool-33-600x400.jpg 600w, https:\/\/sojospaclub.com\/wp-content\/uploads\/2022\/12\/sojo_7fl-infinity-pool-33-300x200.jpg 300w, https:\/\/sojospaclub.com\/wp-content\/uploads\/2022\/12\/sojo_7fl-infinity-pool-33-1024x683.jpg 1024w, https:\/\/sojospaclub.com\/wp-content\/uploads\/2022\/12\/sojo_7fl-infinity-pool-33-768x512.jpg 768w, https:\/\/sojospaclub.com\/wp-content\/uploads\/2022\/12\/sojo_7fl-infinity-pool-33-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\n        \n      <\/div>\n\n    \n  <\/div>\n\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n\n  \n  <div id=\"sm2-heading-block_ce4793d8294d9ad7a1ff4225f1775bd5\" class=\"sm2-heading contain\">\n    \n    <div class=\"hed-decor-light\"><\/div>\n\n    <h2 class=\"sm2-heading__h2\">Most Popular<\/h2>\n    \n  <\/div>\n\n  \n\n\n\n\n\n  \n    <div id=\"sm2-faqs-popular-block_1ad684b45917887b55a3a0bc1bf2baf9\" class=\"sm2-faqs-popular sm2-accordion\">\n      \n              \n        \n        <article class=\"beefup sm2-accordion__item\">\n          \n          <h3 class=\"beefup__head sm2-accordion__title \">\n            <span>What is your cancellation policy for spa treatments?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n          <\/h3>\n          \n          <div class=\"beefup__body sm2-accordion__body\">\n            <h2>Treatment Cancellation Policy<\/h2>\n<p>Treatments can be canceled by calling <a href=\"tel:+18337656772\">(833) SOJO SPA<\/a> or by clicking the link provided to you in your reservation email.\u00a0 Cancellations up to 24 hours before the appointment time with no fee.<\/p>\n<ul>\n<li>Treatment cancellations with less than 24 hours notice will be charged at 50% of the cost of treatment.<\/li>\n<li>No shows will be charged at 100% of the cost of treatment.<\/li>\n<li>Rescheduling within 24 hours will result in a $50 rescheduling fee per service ($100 for couple\u2019s massage).<\/li>\n<li>Reservations must be held with a credit or debit card.<\/li>\n<\/ul>\n          <\/div>\n\n        <\/article>\n\n              \n        \n        <article class=\"beefup sm2-accordion__item\">\n          \n          <h3 class=\"beefup__head sm2-accordion__title \">\n            <span>Can I change or modify my daily admission order once I&#8217;ve placed it?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n          <\/h3>\n          \n          <div class=\"beefup__body sm2-accordion__body\">\n            <p>We are unable to modify your existing daily admission order for a different quantity of guests or a new date and\/or time. Instead, we are happy to cancel your existing order for a full refund and you may place a new order for your preferred date and time based on current availability.<\/p>\n<p>If you need to reduce the number of guests in your reservation, another option is to request a refund on the day of your visit for a refund for the unused tickets. You\u2019ll be able to request this in-person with the agent checking you in at the lobby.<\/p>\n          <\/div>\n\n        <\/article>\n\n              \n        \n        <article class=\"beefup sm2-accordion__item\">\n          \n          <h3 class=\"beefup__head sm2-accordion__title \">\n            <span>What is your Daily Admission cancellation policy?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n          <\/h3>\n          \n          <div class=\"beefup__body sm2-accordion__body\">\n            <p>Cancellations for a full refund are accepted up to 30 minutes prior to your reservation start time and can be done by calling us at <a href=\"tel:+18337656772\">833 SOJO SPA<\/a> or you may email us your cancellation request.<\/p>\n<p>Please hit reply on your admission order to get in touch with us!<\/p>\n          <\/div>\n\n        <\/article>\n\n              \n        \n        <article class=\"beefup sm2-accordion__item\">\n          \n          <h3 class=\"beefup__head sm2-accordion__title \">\n            <span>What&#8217;s included with Daily Admission?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n          <\/h3>\n          \n          <div class=\"beefup__body sm2-accordion__body\">\n            <p>Your daily admission pass includes access to:<\/p>\n<ul>\n<li>Outdoor Pools &amp; Baths<\/li>\n<li>Saunas &amp; Hot Stone Beds<\/li>\n<li>Locker Room &amp; Bath House<\/li>\n<li>Indoor &amp; Outdoor Lounges<\/li>\n<li>Cowork Space<\/li>\n<\/ul>\n<p>You will also receive:<\/p>\n<ul>\n<li>Complimentary robe or spa lounge wear for your visit<\/li>\n<li>Complimentary towels for your visit<\/li>\n<li>Locker Storage (no separate lock needed)<\/li>\n<li>Complimentary toiletries in the Bath House<\/li>\n<li>Spa treatments, products, and food &amp; beverage are an additional fee.<\/li>\n<\/ul>\n<p>Visit our <a href=\"\/explore\/\">Explore page<\/a> to learn more about what is available at SoJo Spa Club.<\/p>\n<p><em>Advance reservation strongly recommended for daily admission. Walk-ins are not available on sold out days.<\/em><\/p>\n          <\/div>\n\n        <\/article>\n\n              \n        \n        <article class=\"beefup sm2-accordion__item\">\n          \n          <h3 class=\"beefup__head sm2-accordion__title \">\n            <span>Help! I left something behind\/lost something while I was at SoJo.<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n          <\/h3>\n          \n          <div class=\"beefup__body sm2-accordion__body\">\n            <p>We are so sorry to hear that you have misplaced an item during your visit! While SoJo is not responsible for lost or stolen items, we are pleased to be in partnership with Chargerback.com where you can report your lost item and we will do our absolute best to help you get it back.<\/p>\n<p>Please <a href=\"https:\/\/www.chargerback.com\/reportlostitemcbembed.asp?customerID=16040\" target=\"_blank\" rel=\"noopener\">fill out the Chargerback Form online<\/a> with as much detail as possible. Once submitted, our team will check our Lost and Found and if your matching item is found, you will be notified.<\/p>\n          <\/div>\n\n        <\/article>\n\n              \n        \n        <article class=\"beefup sm2-accordion__item\">\n          \n          <h3 class=\"beefup__head sm2-accordion__title \">\n            <span>I&#8217;m coming for my first visit, what do I need to know?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n          <\/h3>\n          \n          <div class=\"beefup__body sm2-accordion__body\">\n            <p>Whether you&#8217;re visiting SoJo for daily admission, for a spa treatment or to say in our hotel, there&#8217;s a few things we&#8217;d like to share with you before you arrive. From what to bring with you to what to leave at home, please visit our <a href=\"https:\/\/sojospaclub.com\/what-to-know\/\">What to Know<\/a> page before heading out the door.<\/p>\n          <\/div>\n\n        <\/article>\n\n      \n    <\/div>\n  \n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\n  \n  <div id=\"sm2-faqs-block_e36cd526d542af75327a4bca76a65621\" class=\"sm2-faqs\">\n\n          \n      <h3 class=\"sm2-faqs__select-heading\">Select a category<\/h3>\n      <div class=\"sm2-faqs__select-container\">\n        <label for=\"subNav\" class=\"sm2-faqs__select\"><\/label>\n      <\/div>\n      \n      <input id=\"subNav\" type=\"checkbox\"> \n      \n      <div class=\"sm2-faqs__topics tab-head\">\n        \n                  \n          \n            <a class=\"term__item term-14\" href=\"#daily-admission\" title=\"Daily Admission\" role=\"button\">Daily Admission<\/a>\n        \n                  \n          \n            <a class=\"term__item term-13\" href=\"#general-information\" title=\"General Information\" role=\"button\">General Information<\/a>\n        \n                  \n          \n            <a class=\"term__item term-52\" href=\"#getting-here-parking\" title=\"Getting Here &amp; Parking\" role=\"button\">Getting Here &amp; Parking<\/a>\n        \n                  \n          \n            <a class=\"term__item term-51\" href=\"#gift-cards-gift-certificates\" title=\"Gift Cards &amp; Gift Certificates\" role=\"button\">Gift Cards &amp; Gift Certificates<\/a>\n        \n                  \n          \n            <a class=\"term__item term-53\" href=\"#spa-treatments\" title=\"Spa Treatments\" role=\"button\">Spa Treatments<\/a>\n        \n              \n      <\/div>\n\n    \n    <div class=\"sm2-faqs__content-container\">\n\n                    \n        \n        \n        \n          <div class=\"sm2-faqs__content beefup tab-item\" id=\"daily-admission\">\n            \n            <div class=\"sm2-faqs__list beefup__body\">\n              \n              <div class=\"sm2-faqs__accordions sm2-accordion\">\n\n                <div class=\"sm2-faqs__accordions-title wp-block-columns\"><h1><strong>Daily Admission<\/strong><\/h1><\/div>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What is your age policy?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Effective February 1, 2024, SoJo Spa Club will be transitioning to an age policy that permits entry for guests aged <strong>18 and above only<\/strong>. This change is aimed at enhancing the overall experience for our patrons. We appreciate your understanding and look forward to continuing to provide you with an enjoyable environment.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can I purchase SoJo Spa Club admission tickets, gift cards, or gift certificates from third-party platforms?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We strongly discourage the purchase of SoJo Spa Club products from any third-party platforms. We do not endorse or authorize such sales. If it&#8217;s discovered that a SoJo Spa Club product bought from a third party is fraudulent, the user risks a permanent ban from our facilities and online shop. To ensure authenticity and quality, we recommend acquiring our products exclusively through our official channels.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Do I need a reservation to visit SoJo Spa Club?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Reservations for both treatments and for daily admission are strongly recommended. We cannot guarantee we will have space for walk-ins at all times. For weekends and holidays, walk-ins are often not accepted. Please note, we do not accept walk-ins after 7pm.<\/p>\n<p>Please visit our <a href=\"\/plan-your-visit\/\">Plan Your Visit page<\/a> or call <a href=\"tel:+18337656772\">833 SOJO SPA<\/a> in order to book your reservation.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can I change or modify my daily admission order once I&#8217;ve placed it?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We are unable to modify your existing daily admission order for a different quantity of guests or a new date and\/or time. Instead, we are happy to cancel your existing order for a full refund and you may place a new order for your preferred date and time based on current availability.<\/p>\n<p>If you need to reduce the number of guests in your reservation, another option is to request a refund on the day of your visit for a refund for the unused tickets. You\u2019ll be able to request this in-person with the agent checking you in at the lobby.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What is your Daily Admission cancellation policy?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Cancellations for a full refund are accepted up to 30 minutes prior to your reservation start time and can be done by calling us at <a href=\"tel:+18337656772\">833 SOJO SPA<\/a> or you may email us your cancellation request.<\/p>\n<p>Please hit reply on your admission order to get in touch with us!<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What&#8217;s included with Daily Admission?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Your daily admission pass includes access to:<\/p>\n<ul>\n<li>Outdoor Pools &amp; Baths<\/li>\n<li>Saunas &amp; Hot Stone Beds<\/li>\n<li>Locker Room &amp; Bath House<\/li>\n<li>Indoor &amp; Outdoor Lounges<\/li>\n<li>Cowork Space<\/li>\n<\/ul>\n<p>You will also receive:<\/p>\n<ul>\n<li>Complimentary robe or spa lounge wear for your visit<\/li>\n<li>Complimentary towels for your visit<\/li>\n<li>Locker Storage (no separate lock needed)<\/li>\n<li>Complimentary toiletries in the Bath House<\/li>\n<li>Spa treatments, products, and food &amp; beverage are an additional fee.<\/li>\n<\/ul>\n<p>Visit our <a href=\"\/explore\/\">Explore page<\/a> to learn more about what is available at SoJo Spa Club.<\/p>\n<p><em>Advance reservation strongly recommended for daily admission. Walk-ins are not available on sold out days.<\/em><\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Why do I need to select a time for my Daily Admission? How long can I stay?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>When you purchase Daily Admission online, you are selecting the hour you will be arriving at SoJo Spa Club and guarantees your entry. For example, if you choose 10:00 AM, you will have until 11:00 AM to arrive and check-in.<\/p>\n<p>Once you enter SoJo Spa Club, guests are welcome to stay for as long as they would like during open business hours once they check in. Please note, there is no reentry. Once you check out, you will not be able to reenter unless you pay the admission fee again.<\/p>\n<p>Please note, we cannot allow guests to check in before or after their Daily Admission timed window.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What is the price of Daily Admission?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Our Daily Admission changes throughout the year. Please visit our <a href=\"https:\/\/shop.sojospaclub.com\/reservation\/admission\">Daily Admission page<\/a> to check the current rates. The booking calendar on the Reservation page shows the most up-to-date days that are available to book and rates.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can I buy Daily Admission for someone else as a gift?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Yes, you can certainly purchase for someone else. The person coming just needs to have the barcode email in order to enter.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>How do I cancel Daily Admission?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We are sorry to hear that you won\u2019t be able to join us, please call us at <a href=\"tel:+18337656772\">833 SOJO SPA<\/a> or email us at <a href=\"mailto:info@sojospaclub.com?subject=Cancel Daily Admission\">info@sojospaclub.com<\/a> within 30 mins of your reservation for a full refund.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can I check in before my Daily Admission reservation?  My reservation is at 4pm, can I come at 2pm?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Our reservations are sold as timed entry and unfortunately, we are unable to welcome guests prior to their reservation time. Thank you for your understanding.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                \n              <\/div>\n\n            <\/div>\n          \n          <\/div>\n\n        \n              \n        \n        \n        \n          <div class=\"sm2-faqs__content beefup tab-item\" id=\"general-information\">\n            \n            <div class=\"sm2-faqs__list beefup__body\">\n              \n              <div class=\"sm2-faqs__accordions sm2-accordion\">\n\n                <div class=\"sm2-faqs__accordions-title wp-block-columns\"><h1><strong>General Information<\/strong><\/h1><\/div>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>I&#8217;m coming for my first visit, what do I need to know?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Whether you&#8217;re visiting SoJo for daily admission, for a spa treatment or to say in our hotel, there&#8217;s a few things we&#8217;d like to share with you before you arrive. From what to bring with you to what to leave at home, please visit our <a href=\"https:\/\/sojospaclub.com\/what-to-know\/\">What to Know<\/a> page before heading out the door.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can I buy passes or products from third-party platforms or individuals?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>SoJo Spa Club does not endorse or authorize the sale of its passes or products on third-party platforms or individuals such as resellers. Using passes or products obtained from such platforms\u00a0 or individuals may result in serious consequences, including permanent banning from accessing our facilities and purchasing from our online shop. We strongly advise acquiring our passes and products exclusively through official channels to ensure validity and quality, as engaging in unauthorized transactions poses potential risks.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What is your age policy?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Effective February 1, 2024, SoJo Spa Club will be transitioning to an age policy that permits entry for guests aged <strong>18 and above only<\/strong>. This change is aimed at enhancing the overall experience for our patrons. We appreciate your understanding and look forward to continuing to provide you with an enjoyable environment.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can I bring a water bottle into SoJo?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We highly encourage you to stay hydrated while at SoJo Spa Club!\u00a0 We offer many filtered water stations throughout the facility and ask that you bring with your own reusable water bottle.\u00a0 Due to safety reasons, the bottles cannot be made of glass or contain any liquid upon entry (even if they are sealed).\u00a0 Sealed, full containers will need to be poured out prior to entry.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Where can I find a complete list of your rules &#038; regulations?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Please visit our <a href=\"\/about\/rules-policies\/\">Rules &amp; Policies page<\/a> for a complete list of our rules and regulations.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What do I do when I see someone being disruptive?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>While we have floor managers and a dedicated team to help maintain a respectful, safe, and relaxing environment at SoJo Spa Club, it is possible that we are not able to always address situations that are happening in the moment. If there is such a situation, we urge you to immediately report it to any of our staff members who will alert the proper team members.<\/p>\n<p>Disruptive guests will be given one warning. After the warning, any additional continuation of the disruptive behavior will result in immediate ejection without refund.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>How can I do my part in ensuring a safe environment?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We can\u2019t do this without you. If you\u2019re feeling ill, especially with symptoms associated with COVID-19, we ask that you save your spa visit for a day when you are feeling well. If you are currently living with someone who is experiencing COVID-19-like symptoms we ask that you refrain from visiting SoJo Spa Club. Please be mindful of the restrictions put in place and abide by the guidance of our staff who are here to help ensure a safe environment for yourself and your fellow patrons. Thank you in advance for your cooperation.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>How are you maintaining a safe environment for guests and staff?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Above all, we are committed to creating the safest possible environment for our visitors and staff. It is worth noting that SoJo already had state of the art sanitizing and hygiene procedures, but those will be further enhanced and thoroughly monitored including:<\/p>\n<ul>\n<li>Increasing the cleaning and disinfecting protocols of every commonly used surface, including handrails, sinks, counters, credit card machines, elevator buttons.<\/li>\n<li>Updated HVAC System with ion protection, eliminating harmful viruses coming from the Air Vents (applicable to both AC and Heat)<\/li>\n<li>Additional hand sanitizing stations on each floor and in common areas.<\/li>\n<li>COVID-19-specific staff training<\/li>\n<\/ul>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What amenities are currently open?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>The following amenities and treatments are currently available:<\/p>\n<ul>\n<li><a href=\"https:\/\/sojospaclub.com\/explore\/outdoor-amenities\/\">All pools and baths<\/a> \u2013 heated and open all year long<\/li>\n<li><a href=\"https:\/\/sojospaclub.com\/explore\/indoor-amenities\/\">All saunas &amp; Steam Rooms<\/a><\/li>\n<li><a href=\"https:\/\/sojospaclub.com\/explore\/indoor-amenities\/#ice-room\">Ice Room<\/a><\/li>\n<li>Bath House<\/li>\n<li>Indoor &amp; Outdoor Lounges<\/li>\n<li><a href=\"https:\/\/sojospaclub.com\/explore\/dining\/\">Dining<\/a> at the Food Hall with indoor and outdoor seating (weather permitting)<\/li>\n<li>Complimentary Yoga Classes<\/li>\n<li><a href=\"https:\/\/sojospaclub.com\/explore\/treatments-services\/volcanic-sand-bath\/\">Volcanic Sand Bath<\/a><\/li>\n<li><a href=\"\/explore\/indoor-amenities\/#cowork\">Coworking Space<\/a><\/li>\n<li><a href=\"\/explore\/indoor-amenities\/#fitness\">Fitness Center<\/a><\/li>\n<li><a href=\"\/explore\/indoor-amenities\/#ganbanyoku\">Ganbanyoku Stone Beds<\/a><\/li>\n<li><a href=\"https:\/\/sojospaclub.com\/explore\/treatments-services\/korean-body-scrub\/\">Korean Body Scrubs<\/a>*<\/li>\n<li><a href=\"https:\/\/shop.sojospaclub.com\/treatments\">Acupressure therapy services<\/a>*<\/li>\n<li><a href=\"https:\/\/shop.sojospaclub.com\/treatments\">Massage services<\/a>*<\/li>\n<li><a href=\"https:\/\/sojospaclub.com\/explore\/hotel\/\">Hotel SoJo<\/a> for overnight stays on the weekend<\/li>\n<\/ul>\n<p>All available products, food &amp; beverage, and treatments are additional costs.<\/p>\n<p><em>*Reservations strongly recommended. Some treatments require the purchase of Daily Admission upon entry.<\/em><\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Does SoJo Spa Club do charitable donations?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We love supporting our local and surrounding community! If your organization is within 60 miles of SoJo Spa Club, you can start the donation request process by filling out the <a href=\"\/about\/sojo-gives-back\/#request-donation\">Request Donation form<\/a>.<\/p>\n<p>You will receive an email response from us once your request has been reviewed and, if approved, processed. Due to the volume of requests we receive daily, we may not be able to respond individually. Please refrain from following up on your request until we have reached out to you. Thank you for your understanding.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>How can I ensure that I take the best care of my swimsuit while I&#8217;m at SoJo?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We strongly recommend that you check with the manufacturer for best care and maintenance instructions and also confirm that the material is appropriate for chlorinated pools and baths. We also recommend that you shower both prior to entering and upon exiting a pool. This is to help rinse the swimsuit of any chlorine. SoJo Spa Club is not responsible for any damage or discoloration of swimwear.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can I visit SoJo while I&#8217;m pregnant?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Due to the nature of our amenities, it is recommended to consult with your healthcare professional regarding the use of our facility. Our pools and baths vary between 96-105 degrees, with the exception of our cold plunge pool and cold soaking bath, which are 55-63 degrees.<\/p>\n<p>Maternity massages are available for booking for expecting mothers between 13-36 weeks along by the time of their booked service. Pregnant persons should always seek the advice of their medical practitioner before receiving a prenatal treatment.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What is your gender identity policy?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Lockers are assigned according to your gender identity \u2013 if you identify with a gender other than the one on your valid ID, please let us know at check-in so that we may assign you the appropriate locker.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Do you offer group rates or party packages?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We currently do not have any group discounts or specific packages for birthdays, bachelorette parties, or other social events.<\/p>\n<p>For group spa reservation requests, please visit us at\u00a0<a href=\"https:\/\/sojospaclub.com\/about\/group-reservations\/\" target=\"_blank\" rel=\"noopener\">Group Services Information<\/a>.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can I get a tour of your facility?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We do not provide tours to the public to maintain the privacy, comfort, and safety of our guests. We thank you for your understanding.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What are your hours?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We are open from 9 AM to 9:30 PM daily, including all holidays.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What should I bring with me?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Every guest entering SoJo Spa Club should be prepared with the following:<\/p>\n<ul>\n<li>Valid photo ID (all guests must be 16+ with additional restrictions for minors 16 &amp; 17 years old)<\/li>\n<li>Appropriate swimwear<\/li>\n<\/ul>\n<p>A small selection of swimwear is available for both women and men in the locker rooms along with an assortment of other retail items that you may need during your stay.<\/p>\n<p>Optional items that you may want to consider are:<\/p>\n<ul>\n<li>Clean sandals that are separate from the shoes you wore to SoJo (for outdoor areas only)<\/li>\n<li>Shower slippers (for bath house and locker rooms only)<\/li>\n<\/ul>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Help! I left something behind\/lost something while I was at SoJo.<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We are so sorry to hear that you have misplaced an item during your visit! While SoJo is not responsible for lost or stolen items, we are pleased to be in partnership with Chargerback.com where you can report your lost item and we will do our absolute best to help you get it back.<\/p>\n<p>Please <a href=\"https:\/\/www.chargerback.com\/reportlostitemcbembed.asp?customerID=16040\" target=\"_blank\" rel=\"noopener\">fill out the Chargerback Form online<\/a> with as much detail as possible. Once submitted, our team will check our Lost and Found and if your matching item is found, you will be notified.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Do I need a reservation to visit SoJo Spa Club?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Reservations for both treatments and for daily admission are strongly recommended. We cannot guarantee we will have space for walk-ins at all times. For weekends and holidays, walk-ins are often not accepted. Please note, we do not accept walk-ins after 7pm.<\/p>\n<p>Please visit our <a href=\"\/plan-your-visit\/\">Plan Your Visit page<\/a> or call <a href=\"tel:+18337656772\">833 SOJO SPA<\/a> in order to book your reservation.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                \n              <\/div>\n\n            <\/div>\n          \n          <\/div>\n\n        \n              \n        \n        \n        \n          <div class=\"sm2-faqs__content beefup tab-item\" id=\"getting-here-parking\">\n            \n            <div class=\"sm2-faqs__list beefup__body\">\n              \n              <div class=\"sm2-faqs__accordions sm2-accordion\">\n\n                <div class=\"sm2-faqs__accordions-title wp-block-columns\"><h1><strong>Getting Here &amp; Parking<\/strong><\/h1><\/div>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Where should my ride share drop me or pick me up?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Many of our guests utilize ride shares such as Lyft and Uber. For your convenience, we have a pick up and drop off location on Vreeland Terrace, right off River Rd. Stopping on River Rd. can cause a safety issue, and can result in a ticket from the town. Stay safe and have your driver make a right onto Vreeland Terrace right South of SoJo Spa Club.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Where can I park?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>SoJo Spa Club has two convenient options for parking. Our complimentary parking lot is located at the corner of River Rd. and Archer St. 1 block away from SoJo. We also have a valet option right at our entrance that can be purchased at $15\/car (including tax).<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Is there any public transportation to SoJo Spa Club?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>The NJ Transit 158 bus conveniently stops near SoJo Spa Club. While the River Road \u2013 Vreeland Terrace stop is the closest. Use the crosswalk at either the River Road \u2013 Archer Street stop or River Road \u2013 Russell Avenue stop.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                \n              <\/div>\n\n            <\/div>\n          \n          <\/div>\n\n        \n              \n        \n        \n        \n          <div class=\"sm2-faqs__content beefup tab-item\" id=\"gift-cards-gift-certificates\">\n            \n            <div class=\"sm2-faqs__list beefup__body\">\n              \n              <div class=\"sm2-faqs__accordions sm2-accordion\">\n\n                <div class=\"sm2-faqs__accordions-title wp-block-columns\"><h1><strong>Gift Cards &amp; Gift Certificates<\/strong><\/h1><\/div>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Are gift cards and gift certificates refundable?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We understand that there are unforeseen circumstances, however, our gift cards and gift certificates are nonrefundable.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Do gift cards ever expire?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Gift cards never expire and can be used for any purchases made at SoJo Spa Club including services, hotel and daily admission.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>How do I purchase Daily Admission with a gift card?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>We have an option to reserve Daily Admission with a gift card online. When you select this option, you will need to validate your reservation with your gift card barcode number. <strong>We do not charge the gift card until you enter SoJo Spa Club.<\/strong><\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                \n              <\/div>\n\n            <\/div>\n          \n          <\/div>\n\n        \n              \n        \n        \n        \n          <div class=\"sm2-faqs__content beefup tab-item\" id=\"spa-treatments\">\n            \n            <div class=\"sm2-faqs__list beefup__body\">\n              \n              <div class=\"sm2-faqs__accordions sm2-accordion\">\n\n                <div class=\"sm2-faqs__accordions-title wp-block-columns\"><h1><strong>Spa Treatments<\/strong><\/h1><\/div>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Does the scalp treatment in the Signature Massage Package contain nuts?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Yes, the\u00a0<span class=\"il\">treatment<\/span>\u00a0formula includes\u00a0<strong>nut-derived ingredients<\/strong>. If you have a nut allergy, we strongly recommend consulting with your medical professional before booking the service.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can all hair types receive the scalp treatment in the Signature Massage Package?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Yes! Our\u00a0<span class=\"il\">scalp<\/span>\u00a0<span class=\"il\">treatment<\/span>\u00a0is suitable for all hair types, including curly, fine, thick, natural, wavy, and straight textures. It is designed to nourish and revitalize the\u00a0<span class=\"il\">scalp<\/span>\u00a0regardless of hair type or density.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Will the scalp treatment in the Signature Massage Package make my hair greasy or weigh it down?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <div>\n<p>Not at all! The formula is designed to\u00a0<strong>deeply cleanse and balance the\u00a0<span class=\"il\">scalp.<\/span><\/strong>\u00a0It works for all hair textures, including fine hair, without causing excess oiliness<\/p>\n<\/div>\n<div>\n<div class=\"gmail_signature\" dir=\"ltr\" data-smartmail=\"gmail_signature\"><\/div>\n<\/div>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>I have natural hair, braids, or twists. Can I still get the scalp treatment in the Signature Massage Package?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Absolutely! This\u00a0<span class=\"il\">treatment<\/span>\u00a0can be applied to natural hair, as well as hair in braids or twists. It effectively reaches the\u00a0<span class=\"il\">scalp<\/span>\u00a0to provide hydration and balance without disrupting your style.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Can I receive the scalp treatment in the Signature Massage Package if I have hair extensions?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Unfortunately, this\u00a0<span class=\"il\">treatment<\/span>\u00a0is\u00a0<strong>not recommended<\/strong>\u00a0for hair with extensions. Since the product needs direct contact with the\u00a0<span class=\"il\">scalp<\/span>\u00a0and may be difficult to rinse out properly with extensions in place, we advise waiting until extensions are removed before receiving the\u00a0<span class=\"il\">treatment<\/span>.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What is your cancellation policy for spa treatments?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <h2>Treatment Cancellation Policy<\/h2>\n<p>Treatments can be canceled by calling <a href=\"tel:+18337656772\">(833) SOJO SPA<\/a> or by clicking the link provided to you in your reservation email.\u00a0 Cancellations up to 24 hours before the appointment time with no fee.<\/p>\n<ul>\n<li>Treatment cancellations with less than 24 hours notice will be charged at 50% of the cost of treatment.<\/li>\n<li>No shows will be charged at 100% of the cost of treatment.<\/li>\n<li>Rescheduling within 24 hours will result in a $50 rescheduling fee per service ($100 for couple\u2019s massage).<\/li>\n<li>Reservations must be held with a credit or debit card.<\/li>\n<\/ul>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Do I need a separate Daily Admission reservation if I have a spa treatment reservation?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>No, you do not need a separate Daily Admission reservation, as you are guaranteed entry the day of your appointment, however, some spa treatments (Korean Body Scrubs, Acupressure) do require the purchase of admission upon arrival.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>What is the 2 hour complimentary access policy for spa appointments?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Book a spa service $215+ (individual, not combined) per person and receive 2 complimentary hours of access to our available amenities and free valet parking. If you would like to stay longer than 2 hours, you are eligible for a 50% discount on our daily admission cost. Not available with Korean Body Scrubs.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                  \n                                    \n                  <article class=\"beefup sm2-accordion__item\">\n                    \n                    <h3 class=\"beefup__head sm2-accordion__title\">\n                      <span>Should I make a reservation, or can I walk in?<\/span> <i class=\"fa-light fa-circle-chevron-down\"><\/i>\n                    <\/h3>\n                    \n                    <div class=\"beefup__body sm2-accordion__body\">\n                      <p>Treatment reservations are strongly recommended, and often book up weeks in advance. We cannot guarantee we will be able to accommodate walk-in massage appointments.<\/p>\n                    <\/div>\n\n                  <\/article>\n                \n                                \n              <\/div>\n\n            <\/div>\n          \n          <\/div>\n\n        \n            \n    <\/div>\n\n  <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":255,"parent":18,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-72","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ &#8226; SoJo Spa Club<\/title>\n<meta name=\"description\" content=\"View our FAQs and learn more about SoJo Spa Club so that you are fully prepared for your visit.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sojospaclub.com\/about\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ &#8226; 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